3CX Solutions

3CX – Unified Communications for Business

3CX is a feature-rich unified communications system for enterprise business, offering voice, video, live chat, and messaging. It works for remote, hybrid, and office-based teams, enabling communication across all channels in one platform.

Why Enterprises Choose 3CX

• Complete Telephony: Web Client and mobile apps keep staff connected from any location.
• Video Conferencing: Built-in. No extra software or licenses needed.
• Live Chat: Add to your website. Integrates with Facebook and WhatsApp.
• SMS Support: Let customers contact you via SMS.
• Reporting & Analytics: Includes call logs, dashboards, and usage reports.
• AI Features: Includes call routing, voicemail transcription, and customer interaction tools.
• Integrations: Works with Microsoft Teams, 365, and major CRMs.
• Cost Control: No extra charges for features. Minimal hardware needed.
• Flexible Setup: Keep your numbers, use any SIP phones, choose your provider.
• Security: Built-in encryption and security tools.
• Deployment Options: Run on-premise, in your cloud, or on Hyper-V, VMware, or KVM.
• Proven Solution: Used by 350,000+ businesses. Delivered by 3CX, supported by you.

Try 3CX Yourself – Start Your 1-month Free Trial Today

Test the full system by clicking here.

Need a demo? We’ll walk you through it and answer your questions - no obligations.

3CX Apps & Features

Work from Anywhere with 3CX

 

Improve response times and stay available to customers, wherever you are. Use your extension on Android, iOS, Windows, or in your browser.

Key Enterprise Features

• Call Handling: Use your office number to make and receive calls anywhere.
• Video Conferencing: Built-in. No need for third-party tools.
• Internal Chat: Secure messaging with your team in real time.
• WhatsApp Integration: Reply to WhatsApp messages directly in 3CX.
• Conference Calls: Start and manage from your mobile.
• Security: End-to-end encryption for calls and messages.

Safe Communication on the Move

3CX works with Apple CarPlay and Android Auto. Staff can stay connected while driving - without distraction!

Key Benefits of 3CX in the Car

• Hands-Free Calls: Use voice commands or vehicle controls to make and receive calls.
• Voice Messaging: Use Siri to send and reply to messages via 3CX.
• Contact & Call Access: Reach contacts and view call history through your car’s interface.
• Voicemail Access: Listen to voicemails from the dashboard.
• Bluetooth Support: Enhanced Bluetooth performance for Android users.

Stay connected and productive on the road without compromising safety.

3CX Web & Desktop Apps

Use 3CX from any browser or desktop - no VPN needed. It’s user-friendly and designed for mobile and remote teams.

Key Features for Enterprise Businesses

• Work Anywhere: Access calls, chat, and meetings from browser or app.
• Browser Calling: Call from your browser or control your desk phone remotely.
• Omnichannel Messaging: Handle live chat, WhatsApp, Facebook, and SMS in one place.
• Video Meetings: Start video calls with one click. No extra software.
• Desktop App: Use advanced features and multitask easily.
• CRM Integration: Click-to-call and log interactions in your CRM.
• Microsoft 365: Sync users, SSO, calendars, contacts, and Teams presence.
• Team Presence: See who’s available in real time for faster collaboration.

3CX Video Conferencing

3CX Video Conferencing is integrated, secure and allows you to have video meetings with no limits or extra costs.

Key Features

• Up to 250 Participants: Run large meetings or webinars. No extra licenses.
• One-Click Access: Join from browser or app. No downloads.
• Global Dial-In: Participants can join by phone from anywhere.
• Chromecast Support: Cast meetings from Android devices to any screen.
• Screen Sharing & Background Blur: Share screens or apps. Stay professional.
• Interactive Tools: Use whiteboard, reactions, polls, and chat.
• YouTube Streaming: Broadcast events live with one click.
• Remote Control: Give or get desktop control for support.
• Pre-Upload Files: Share materials before the meeting starts.
• Meeting Recording: Record for training or compliance.

3CX CRM Integration

Connect 3CX with CRMs like Salesforce, HubSpot, Dynamics, Zoho, and others. It helps you improve customer service and team efficiency.

Key Features

• Caller ID Lookup: Pulls up customer records before answering.
• Service History Access: View past interactions instantly.
• Auto Contact Creation: New numbers are logged in the CRM automatically.
• Click2Call: Dial directly from the CRM.
• Call Logging: Calls are recorded in the customer’s CRM history.
• Faster Calls: Agents skip repetitive questions with full record access.
• Wide CRM Support: Works with major CRMs and helpdesks.
• Custom Integration: Use the CRM wizard or API for unsupported systems.
• Sales Enablement: Quick access to data and one-click calls for faster engagement.
• Call Journaling & Transcription: Logs and transcribes automatically - no manual entry.

3CX Hotel PBX

3CX Hotel Module offers a hotel-grade communications system with built-in features. High-end experience at no added costs!

Key Features

• Check-In/Out: Manage via PMS or 3CX Web Client.
• Guest Extensions & DND: Assign extensions and control Do Not Disturb settings.
• Call Controls: Block external calls in vacant rooms. Schedule wake-up calls.
• Billing & Housekeeping: Bill room calls via Fidelio. Update room status by phone.
• Live Chat Integration: Handle guest chats from websites, WhatsApp, or Facebook. Convert to calls with one click.
• PMS Support: Integrates with systems like Micros-Fidelio, Protel, and roomMaster. Shows guest details across departments.

Try 3CX Yourself – Start Your 1-month Free Trial Today. Test the full system by clicking here. Need a demo? We’ll walk you through it and answer your questions - no obligations.